The winner of this Award will be recognised as providing an outstanding service, or product, relevant to the continuity and resilience profession. The type of service may include, but is not limited to:  training and education; IT disaster recovery services; physical disaster recovery services; consultancy and advisory services and auditing that contributes to good practice in the industry. Products may include, but are not limited to: hardware, software, automated notification systems, tools, templates, publications or events that support and contribute good practice in the industry. The Judges will be looking for a first class service or product backed up with excellent customer feedback and support. 3 customer references must form part of this application.